Privacy Policy

Effective February 25, 2026.

At UR Disability Representative, your privacy is paramount. We are committed to making your experience with UR Disability Representative and www.urdisabilityRep.com secure, transparent, and respectful. This Privacy Policy explains how we collect, use, and protect your information when you access our website and services.

1. YOUR ACKNOWLEDGEMENT

This site is for individuals over 18 in the United States. By using the Site or submitting any information, you confirm you are 18 or older, physically in the U.S., and consent to our collection, use, and sharing of data as described here and in our Terms of Use.

2. INFORMATION WE COLLECT

We collect two main types of information:

  • Personally Identifiable Information (“PII”): Such as your name, address, phone number, email, zip code, Social Security claim status, and other identifying details.
  • Non-Personally Identifiable Information (“Non-PII”): Details like IP address, device/browser type, domain names, access dates, and generic usage data.

Together, these are referred to as “Information.”

Collection Methods

  • Voluntary Submission: When you fill out forms for case evaluation, contact, appointments, or resource access.
  • Automated Methods: Through cookies, analytics, and your browser’s metadata—such as device type, pages accessed, and referral URLs.

We may unintentionally collect data from referrals or prior sites. Cookies and passive tools help us recognize you and improve your experience. Combined Non-PII and PII are treated as PII.

3. HOW WE USE AND SHARE YOUR INFORMATION

We may use your Information to:

  • Respond to your requests and provide services
  • Contact you about your Social Security Disability case
  • Personalize your experience
  • Operate, improve, and maintain our Site and services
  • Develop new offerings and comply with legal/administrative obligations
  • Prevent abuse or fraud
  • Send administrative or informational messages

We may share your Information with third-party service providers who help us with business operations, client service, or website management, as well as if required by law (such as a subpoena, judicial/administrative order, or government request). We may also disclose Information if needed to:

  • Enforce our Terms of Use
  • Protect our rights, property, safety, clients, or the public
  • Maintain system integrity and legal compliance Medical/work history is provided voluntarily and handled as set out herein.

4. COMMUNICATION & OPT-OUT

By submitting Information, you agree we may contact you by mail, phone, text, or email for case management, scheduling, or related matters.

To opt out of promotional communications, email us at help@urdisabilityRep.com or mail: UR Disability Rep, 1304 E Kingsley St., Suite A, Springfield, MO 65804. Please allow up to 10 days for removal from marketing lists. Administrative communications will still be sent as required by law.

5. PROTECTION OF YOUR INFORMATION

We use industry-standard security measures and comply with SSA’s ARS/ERE portal protocols to protect your data. HIPAA principles (for medical data) are followed where applicable. However, no electronic system can be guaranteed 100% secure.

If we learn of a breach, we may notify you electronically. By using the Site, you agree to such communications.

If you believe your data has been compromised, contact us immediately at (417) 812-6698.

6. POLICY CHANGES

We may update this Privacy Policy without notice. Revisions are effective when posted. Please check this page periodically. Continued use of www.urdisabilityRep.com means you accept any changes.

7. TEXT MESSAGING POLICY

By providing your mobile number and opting in through www.urdisabilityRep.com, you agree that UR Disability Representative may contact you via SMS/text message regarding your Social Security Disability claim, case updates, scheduling, or other case-related matters. Message and data rates may apply, depending on your mobile carrier plan.

  • Text Frequency: We will only send text messages necessary to efficiently manage and communicate about your case or as authorized by you.
  • Confidentiality: We make every effort to keep text communications brief and non-sensitive, in line with our confidentiality obligations and HIPAA where applicable. We do not transmit full Social Security Numbers, medical diagnoses, or highly sensitive documents via text.
  • Opt-Out: You may opt out of text messages at any time by replying STOP to any message received. You may also request changes to your communication preferences by calling (417) 812-6698 or emailing help@urdisabilityRep.com.
  • Security: While we strive to safeguard your information, text communications may not be fully secure. For sensitive or confidential matters, we will use secure portals, phone calls, or mail.

By continuing to interact with UR Disability Rep, you acknowledge that you understand and accept these texting terms. For full details on your rights and our privacy standards, see 20 C.F.R. § 404.1740 and our Privacy Policy above.

8. CONTACT US

  • Phone: (417) 812-6698
  • Email: help@urdisabilityRepresentativeresentativeresentativeresentativeresentative.com
  • Mail: UR Disability Rep, 1304 E Kingsley St. Suite A, Springfield, MO 65804
    Regulatory/Compliance Notes:
  • This policy aligns with standards for Representative conduct and data security outlined at 20 C.F.R. § 404.1740 and SSA ARS/ERE protocols.
  • Medical record handling follows HIPAA guidelines (HHS.gov/HIPAA).

Thank you for trusting UR Disability Rep. Your privacy—and your claim—are always our top priority.

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